At Nityanchal Academy by Mamta Singh, we are committed to delivering powerful transformational products and services with love, integrity, and excellence. We strive to ensure that every customer has a positive and fulfilling experience. In rare cases where you find the product or service unsatisfactory, please review the following policy regarding cancellation and refund eligibility:

 

For Book Orders (Physical Products):

• • If you receive a damaged or tampered package, kindly refuse delivery and inform us immediately at hello@nityanchal.com along with your Order Number and a clear photo of the damaged package.

• • You must notify us within 72 hours of delivery to be eligible for a replacement.

• • A replacement will be sent after validation, and shipping will be covered by us.

• • Products bought at a discounted price or during special offers are not eligible for return/refund.

 

For Digital Products (Courses, Programs, Sessions):

• • Due to the nature of our digital offerings, cancellation and refunds will not be entertained once access has been granted (including video modules, session links, or bonus materials).

• • For pre-ordered programs, cancellations can be requested before program access begins. Once the digital content is shared via WhatsApp/email, no cancellations will be accepted.

• • In special circumstances, refunds for digital products may be approved if no access was made and the request is within 7 days of purchase.

 

For Live Events or Coaching Sessions:

• • Cancellations for paid live events or sessions will be eligible for a full refund if requested within 7 days of purchase and before the event date.

• • After this period, no refunds will be provided, though transfers to another participant may be permitted upon request.

 

Important Notes:

• • We are a digital ecosystem that delivers instant access to powerful learning and healing tools. We urge you to go through all product details before making a purchase.

• • Please understand that refund or cancellation requests outside the specified windows will not be accepted.

• • If eligible for a refund, the amount will be credited to your account within 7–8 business days and will be processed only via net banking.

• • For any queries, please write to us at hello@nityanchal.com or WhatsApp us at +919057310574